ADU Garden Grove

Privacy Policy

Effective Date: October 2024 
Big City Graphics Inc. ("we," "us," or "our") operates the website located at adugardengrove.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes the types of information we collect, how we use it, and your rights under California law. 
1. Information We Collect 
We collect the following types of information when you visit or interact with our Site: 
- Personal Information: This includes your name, email address, phone number, billing information, and other details you provide when registering, making a purchase, or contacting us.
 - Usage Data: We automatically collect information about your device and your use of the Site, such as IP address, browser type, pages visited, time spent, and other analytical data. 
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site and hold certain information. 
2. How We Use Your Information 
We use the information we collect for the following purposes: 
- To provide and maintain our services; - To process transactions and manage your account; 
- To communicate with you, respond to inquiries, and provide customer support; 
- To personalize your experience and improve our Site’s performance;
- To comply with legal obligations and protect our rights. 
3. Sharing Your Information 
We do not sell your personal information. However, we may share your information with: 
- Service Providers: We share information with third-party vendors that assist us in operating our business, such as payment processors, hosting services, and email providers.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a subpoena or court order. 
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred. 
4. Your Rights Under California Law 
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA): 
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request that we delete any personal information we have collected, subject to certain exceptions. 
- Right to Opt-Out: You have the right to opt out of the sale of your personal information (Note: We do not sell personal information). 
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights. 
To exercise any of these rights, please contact us at [email protected]
5. Data Security We implement reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information. 
6. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read their privacy policies before providing any information. 
7. Children’s Privacy Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
 
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on the Site. Your continued use of the Site after the changes indicates your acceptance of the new terms. 
9. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at: 
Big City Graphics Inc., 30 Grand Avenue, Unit 14, London Ontario N6C 1K8 - Phone: 416-819-6421 - email: [email protected]